Terms & Conditions

Terms of Website Use

These terms of use (together with the documents referred to in them) tell you the terms on which you may make use of https://submitandgo.com , including www.submitandgo.com and its subdomains (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms carefully before you start to use our site, as they will apply to your use of it. We recommend that you print a copy for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Other Applicable Terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you acknowledge that we will process your personal data in accordance with it, and you warrant that all data provided by you is accurate.
• Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase services from our site, our Terms of Supply of Services will apply to those sales.

Information About Us

https://submitandgo.com is a site operated by Submitandgo Ltd (“we”). We are registered in England and Wales under company number 10096069 and have our registered office and main trading address at 171 Kingston Road, Teddington, TW11 9JP.

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are binding on you.

Changes to Our Site

We may update our site from time to time, and may change the content at any time. However, any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing Our Site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site and for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations.

We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

Your Account and Password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@submitandgo.com.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No Reliance on Information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Nothing on our site, including our Investors page, constitutes an offer or invitation to buy or subscribe for shares or other securities.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Limitation of Our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; or use of or reliance on any content displayed on our site.

This site is intended for business users only. In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user, please note that this site is not intended for you and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods or services by us to you, which will be set out in our Terms of Supply of Services.

Uploading Content to Our Site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us, and other users of the site, a limited licence to use that content as described below.

This does not apply to data, documents and records you upload to the Submit&GO platform for bookkeeping or tax purposes, which we treat as confidential and process in accordance with our Privacy Policy and Terms of Supply of Services.

Rights You Licence

When you upload or post content to our site, you grant:

• To us (the website owner): a worldwide, non-exclusive, royalty-free licence to use, store, reproduce, distribute and display that content on and in connection with the operation, promotion and improvement of our site and services.
• To other users of the site or to third parties: a licence to access, view and share your content through the site's functionality and under these terms.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page, or to any other page with our prior written consent. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to make any use of content on our site other than that set out above, please contact support@submitandgo.com.

Third-Party Links and Resources on Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Applicable Law

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade Marks

The Submit&GO name, logo and distinctive branding are the intellectual property of Submitandgo Ltd.

References to HM Revenue & Customs (HMRC) or Making Tax Digital are for information only and do not imply any endorsement by HMRC.

Terms of Supply of Services

This page sets out the legal terms and conditions (“Terms”) on which we sell any of the services (“Services”) listed on https://www.submitandgo.com, including the Submit&GO platform at app.submitandgo.com (“our site”) to you. These Terms apply to any contract between us for the sale of Services to you (“Contract”). Before placing an order you will be asked to agree to these Terms. If you refuse to accept them, you will not be able to order any Services from our site.

We recommend you print a copy of these Terms or save them to your computer for future reference. These Terms, and any Contract between us, are only in the English language.

We may amend these Terms from time to time. Every time you wish to order Services, please check these Terms to ensure you understand the terms which will apply at that time.

1. Information About Us

1.1 We operate the website https://submitandgo.com. We are Submitandgo Ltd, a company registered in England and Wales under company number 10096069, with registered office and main trading address at 171 Kingston Road, Teddington, TW11 9JP.

1.2 Contacting us. You may contact us by emailing support@submitandgo.com. If you wish to give us formal notice of any matter in accordance with these Terms of Supply of Services, please contact us via email.

2. Use of Our Site

2.1 Your use of our site is governed by our Terms of Website Use together with our Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

3. How We Use Your Personal Information

3.1 We only use your personal information in accordance with our Privacy Policy. Please take the time to read it, as it includes important terms which apply to you.

4. The Contract Between Us

When you apply for our Services, you are offering to buy Services in accordance with these Terms. Your offer is deemed accepted when we confirm acceptance via your dashboard and email; the Contract between us is formed on that date (“Start Date”). We are under no obligation to accept your offer. These Terms apply to the Contract to the exclusion of any other terms you may seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

5. Anti-Money Laundering

5.1 We must comply with applicable UK anti-money laundering and counter-terrorist financing legislation, including the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended), the Proceeds of Crime Act 2002, and the Terrorism Act 2000. We may carry out identity verification checks before providing any Services. We may request and retain information and documentation for this purpose and make searches of appropriate databases.

5.2 We may be required to report knowledge or reasonable suspicion of money laundering to the National Crime Agency (NCA). We may not be able to inform you that a disclosure has been made or the reasons for it because the law prohibits “tipping-off”.

6. Our Services

6.1 We will supply the Services in accordance with these Terms, using reasonable care and skill. Where we need to change the Services in a non-material way (for example, to comply with applicable law), we will inform you. Any performance dates given are estimates only and time is not of the essence. We have no liability or duty to check whether information you provide is complete, accurate and/or current.

6.2 If our performance is prevented or delayed by any act or omission by you (“Default”), we may suspend work until the Default is remedied, and we may rely on the Default to relieve us from performing our obligations to the extent the Default prevents or delays performance. You shall indemnify us for any costs or losses arising directly or indirectly from the Default.

6.3 Data transferred between our servers and any third party is encrypted and processed using your personal data (including your name, contact details, address and any other information which personally identifies you) in accordance with our Privacy Policy.

6.4 HMRC submissions. Submissions to HMRC are made only on your instruction. You are responsible for reviewing and approving all figures before submission and for meeting HMRC deadlines. We are not responsible for penalties, interest or other consequences arising from inaccurate or incomplete information, or from HMRC system unavailability.

6.5 No professional advice. The Services are software tools. They do not constitute accountancy, tax or legal advice unless we expressly agree otherwise in writing.

6.6 Bank feeds. Bank feeds are provided through a regulated third-party Open Banking provider, with read-only access you authorise directly with your bank. Availability depends on your bank and that provider, and you may need to renew your authorisation periodically. We are not responsible for errors or delays in data provided by your bank.

6.7 Accountants and agents. If you use the Services on behalf of your clients, you warrant that you have their authority to do so, including any HMRC agent authorisation required. You are the controller of your clients' personal data and we process it as your processor, as set out in our Data Processing terms.

6.8 Professional services marketplace. Where professional services are offered through our platform by independent accountants or advisers, those services are provided by them under their own terms, and Submitandgo Ltd is not a party to that contract.

7. Your Obligations

7.1 You shall: (a) provide us, on request, with complete, accurate and current information throughout the Contract; and (b) co-operate with us in all matters relating to the Services.

7.2 You are liable for any breach of your obligations under these Terms and any consequences of such breach(es).

7.3 You acknowledge that we have no liability to you or any third party for such breach(es) or their consequences and you shall indemnify us in accordance with clause 10.8.

8. Payment & Refund

8.1 Fees for the Service are payable in advance. The fees are posted on our website https://submitandgo.com or shown in the app at the time of ordering, and may vary from time to time. Prices are quoted in pounds sterling and include VAT where applicable.

8.2 You shall pay all amounts due under the Contract in full without set-off, counterclaim, deduction or withholding (except as required by law). We may, without limiting our other rights or remedies, set off any amount you owe us against any amount payable by us to you.

8.3 Where you pay in advance for a monthly or annual Contract, we do not offer a refund for any remaining period if you cancel early, unless we have been in material breach of the Contract.

8.4 Refunds. Except when required by law, Submitandgo Ltd is under no obligation to issue refunds. If Submitandgo Ltd determines that you are entitled to a refund of all or part of the fees paid, such refund will be made using the payment method originally used.

8.5 Subscription periods and renewal. Subscriptions may be monthly or annual, as shown at the time of ordering. Where you choose automatic renewal, your subscription renews at the end of each period and the fee is charged to your chosen payment method until you switch automatic renewal off. Where you choose manual renewal, your subscription ends at the end of the period unless you renew it. You can change your renewal setting in the app at any time before the renewal date.

8.6 Price changes. We may change our fees from time to time. We will give you at least 30 days' notice before any increase applies to your existing subscription, and the new fee will apply from your next renewal date. If you do not agree to the new fee, you may switch off automatic renewal or not renew before that date.

8.7 Free plan. We may offer a free plan with limited features. We may change or withdraw the free plan, or any of its features, on reasonable notice. Clauses 8.1 to 8.6 do not apply to the free plan.

9. Intellectual Property Rights

9.1 “Intellectual Property Rights” means patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use and protect the confidentiality of confidential information (including know-how), and all other intellectual property rights, whether registered or unregistered, including applications, renewals, extensions and priority claims, and similar rights anywhere in the world.

9.2 All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by us.

9.3 In respect of any third-party Intellectual Property Rights, your use is conditional on us obtaining a written licence from the relevant licensor on terms that permit us to license such rights to you.

9.4 You retain ownership of all data, documents and records you upload to or create in the Services (“Your Data”). You grant us a non-exclusive licence to use Your Data only to provide the Services and as described in our Privacy Policy.

10. Warranties, Limitations and Indemnity

10.1 Submitandgo Ltd warrants that it has all requisite power and authority to execute, deliver and perform its obligations under these Terms.

10.2 You warrant that you have all requisite power and authority to execute, deliver and perform your obligations under these Terms and that you will comply with all applicable laws and regulations of any competent authority as they apply to the Services.

10.3 We will use reasonable endeavours to ensure the Services are suitable for your intended use, but we do not warrant that the Services will meet your requirements or that they will be error-free, timely, reliable, entirely secure, virus-free or available at all times. We may suspend the Services from time to time to carry out maintenance and support.

10.4 The Services are provided on an “as is” basis. Save as expressly set out in these Terms, all warranties, representations, undertakings or terms—whether express or implied, statutory or otherwise—(including any implied warranty of satisfactory quality or fitness for a particular purpose) are excluded to the fullest extent permitted by law.

10.5 Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors; or (b) fraud or fraudulent misrepresentation.

10.6 Subject to clause 10.5, we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for:

• loss of profits;
• loss of sales or business;
• loss of agreements or contracts;
• loss of anticipated savings;
• loss or corruption of software, data or information;
• loss of or damage to goodwill; and
• any indirect or consequential loss.

10.7 Subject to clause 10.5, our total liability to you arising under or in connection with the Contract shall be limited to the total amount you paid us for the Services under the Contract. The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded.

10.8 You undertake and agree to indemnify Submitandgo Ltd and keep us fully indemnified against any and all costs, losses, damages, expenses and/or liabilities (including reasonable legal fees and expenses) suffered or incurred by us arising out of or in connection with (i) any breach of your undertakings or obligations set out in these Terms, and/or (ii) your negligence, fraud or misconduct. This clause 10 shall survive termination of the Contract.

11. Termination - How a Contract Ends and the Consequences

11.1 Either party may terminate the Contract by giving the other party one (1) month's written notice. As stated in clause 8, where you terminate a monthly or annual Contract early, you will not receive a refund unless we have been in material breach of the Contract.

11.2 Either party may terminate the Contract with immediate effect by written notice if:

• (a) the other party commits a material breach of the Contract (including non-payment of fees by the due date) and, if remediable, fails to remedy that breach within 10 days of being notified in writing to do so;
• (b) the other party takes any step in connection with entering administration, provisional liquidation, any composition or arrangement with creditors (other than for solvent restructuring), being wound up (voluntarily or by court order, other than for solvent restructuring), having a receiver appointed to any assets or ceasing to carry on business; or, in another jurisdiction, any analogous procedure;
• (c) the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or
• (d) the other party's financial position deteriorates to such an extent that, in the terminating party's opinion, its capability to fulfil its obligations has been placed in jeopardy.

11.3 We may terminate the Contract with immediate effect by written notice if: (a) you fail to pay any amount due on the due date and remain in default five (5) days after notice to make such payment; or (b) there is a change of Control of you (where “Control” is defined in section 1124 of the Corporation Tax Act 2010).

11.4 We may suspend provision of the Services if you become subject to any of the events listed in clause 11.2(b)-(d), or we reasonably believe you are about to become subject to any of them, or if you fail to pay any amount due on the due date.

11.5 On termination for any reason: (a) you shall immediately pay all outstanding sums, and we may invoice for Services supplied but not yet invoiced (payable immediately on receipt); (b) accrued rights, remedies, obligations and liabilities as at termination are unaffected; and (c) clauses which expressly or by implication survive termination shall continue in full force and effect.

11.6 Your Data on termination. You may export Your Data before the Contract ends. After termination, we will retain Your Data in accordance with our Privacy Policy.

12. General

• 12.1 Force majeure. Neither party shall be in breach nor liable for delay or failure to perform obligations caused by events beyond its reasonable control.
• 12.2 Assignment and other dealings. (a) We may at any time assign, transfer, mortgage, charge, subcontract or deal in any manner with any of our rights or obligations. (b) You shall not, without our prior written consent, do any of the foregoing.
• 12.3 Confidentiality. (a) Each party shall not disclose any confidential information of the other, except as permitted in 12.3(b). (b) Each party may disclose the other's confidential information to its personnel and advisers who need to know it to perform obligations, ensuring compliance with this clause, and as required by law, a court or a regulator. Confidential information shall not be used for any purpose other than performing obligations under the Contract.
• 12.4 Entire agreement. (a) This agreement constitutes the entire agreement between the parties and supersedes all previous understandings. (b) Each party acknowledges it has not relied on any statement not set out in this agreement and waives any claim for misrepresentation based on any statement in it.
• 12.5 Variation. No variation is effective unless in writing and signed by the parties (or their authorised representatives).
• 12.6 Waiver. A waiver is effective only if in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise any right or remedy shall not waive that or any other right or remedy, nor prevent further exercise.
• 12.7 Severance. If any provision is invalid, illegal or unenforceable, it shall be modified to the minimum extent necessary to be valid and enforceable; if not possible, it shall be deemed deleted. The rest remains in force.
• 12.8 Notices. (a) Any notice under the Contract shall be in writing, addressed to the recipient's registered office or notified address, and delivered personally, by pre-paid first-class post or next-day delivery service, commercial courier, or email. (b) A notice is deemed received: if delivered personally, when left at the address referred to in clause 12.8(a); if sent by pre-paid first-class post or next-day delivery, at 9:00am on the second Business Day after posting; if delivered by courier, on the date and time of the courier's delivery receipt; or, if sent by email, one Business Day after transmission. “Business Day” means a day other than a Saturday, Sunday or public holiday in England. (c) This clause does not apply to service of proceedings.
• 12.9 Third parties. No one other than you or us has any right to enforce any term of the Contract.
• 12.10 Governing law. The Contract and any dispute or claim arising out of or in connection with it (including non-contractual disputes) is governed by the law of England and Wales.
• 12.11 Jurisdiction. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Contract or its subject matter or formation.
• 12.12 Consumers. If you are a consumer, nothing in these Terms affects your statutory rights.

Acceptable Use Policy

This Acceptable Use Policy sets out the terms between you and us under which you may access our website https://www.submitandgo.com , including the Submit&GO platform at app.submitandgo.com (our site). This policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this Acceptable Use Policy, which supplement our Terms of Website Use.

www.submitandgo.com is a site operated by Submitandgo Ltd ("we" or "us"). We are registered in England and Wales under company number 10096069 and our registered office and main trading address is 171 Kingston Road, Teddington, TW11 9JP.

Prohibited Uses

You may use our site only for lawful purposes.

You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation;
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• For the purpose of harming or attempting to harm minors in any way;
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
• To knowingly transmit any data, or send or upload any material, that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our Terms of Website Use.

Not to access without authority, interfere with, damage or disrupt:

• any part of our site;
• any equipment or network on which our site is stored;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party.

Use of the Submit&GO Platform

When using the Submit&GO platform, you must not:

• submit information to HMRC on behalf of any person without their authority, or submit information you know or suspect to be false or misleading;
• use the platform for, or to facilitate, money laundering, tax evasion, fraud or any other financial crime;
• connect a bank account that you are not authorised to access;
• attempt to access another user's or client's data, or use the platform in a way that breaches HMRC's terms of use for software;
• share your login details or allow others to use your account, except through team or agent access features we provide;
• use bots, scrapers or other automated means to access the platform, reverse engineer it, or attempt to bypass security measures or usage limits.

Interactive Services

We may from time to time provide interactive services on our site, including, without limitation, a live chat support service and messaging with accountants or advisers through our marketplace, where available (“interactive services”).

Where we provide any interactive service, we will give you clear information about the kind of service offered, whether it is moderated, and what form of moderation is used (including whether it is human or technical).

We will do our best to assess possible risks for users (in particular, for children) from third parties when they use any interactive service on our site, and we will decide in each case whether it is appropriate to use moderation (and what kind) in light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide, and we expressly exclude liability for any loss or damage arising from the use of any interactive service in contravention of our content standards, whether the service is moderated or not.

The use of any interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important to communicate with their children about online safety, as moderation is not foolproof. Minors using any interactive service should be made aware of the potential risks.

Where we moderate an interactive service, we will normally provide you with a means of contacting the moderator should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our site (“contributions”), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example) copyright infringement or computer misuse.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of our site. When a breach has occurred, we may take such action as we deem appropriate.

Failure to comply with this policy constitutes a material breach of the Terms of Website Use upon which you are permitted to use our site and, where applicable, of our Terms of Supply of Services, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Where reasonably possible, we will give you notice before suspending your access, unless immediate action is needed to protect users, our systems or to comply with the law.

We may report suspected fraud, money laundering or other financial crime to HMRC, the National Crime Agency or other authorities, as required by law.

Changes to this Acceptable Use Policy

We may revise this Acceptable Use Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this policy may also be superseded by provisions or notices published elsewhere on our site.

If you become aware of any misuse of our site or platform, please contact us at support@submitandgo.com.